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Online Customer Service Training Video Course

 

 
Online Customer Service Training Video Course
       
Single User Price:
12 Months
$99.00
 
Unlimited Soft Skills Library:
12 Months
$499.00
       

The basis of any great business is great customer service since it plays a very critical role in keeping customers happy and having them come back. Employees need to have great customer service skills, which is why our Customer Service online training course is the best way to get your employees adequately trained. For those that need a bit of extra help or are entirely new to the industry, we have our customer service training course that will teach you everything there is to know about proper customer service. When customers are happy and content then your business will flourish. Our online Customer Service training course provides your staff with the essential tools that teach them how to properly deal with angry customers and how to keep your customers happy.

The course is packed with useful learning tools and features instructor-led full-motion training videos that are designed to make learning a bit more interesting than just learning from boring lectures or reading from a textbook. Our self-study Customer Service web based training (WBT) course features in-depth discussions, demos and presentation, interactive material, hands-on activities and quizzes and assessments to track and monitor your progress within the course. Learning from seeing and doing is how you learn with our course, which will help you retain the information longer so that you remember everything you learned in our course.

The best part about our online Customer Service training course is that they are self-paced and self-guided so that you can learn on your own free time. Your employees can also learn on their breaks and do not have to miss work to go to an off-site location for class. Simply log on to your account online and begin learning from your computer. You can even access your account 24/7 any day of the week!